What's in your toolbelt that serves people in crisis?
Every plumber I ever called for service had an adequate supply of resources. They have proper tools, pipes and knowledge that provided assistance to resolve my problems. The same is true for every profession. Having the right "stuff" is key to providing assistance.
The same is true in crisis evangelism. While many tools are intangible, having the right tools is key. What are these tools?
One. A heart that listens intently.
Two. Time.
These two resources are the answers needed for those in crisis.
Many people believe that they need to have the right answer and feel the need to fix the problems. But this puts a barrier for those in crisis.
The next time someone is in need, start with intentional listening and be willing to take the time necessary to demonstrate compassion and the presence of Christ.